Video conferencing is such a central part of the business world that we were writing fiction about it.

When talking about VoIP, it's easy to get caught up in the multitude of new features available. For anyone who enjoys communication technology and coming up w...

Despite significant interested in VoIP phone systems every year and businesses logging billions of VoIP calls on a yearly basis, there are still people who a...

Destructive and inclement weather will always bring a wide range of critical problems, from flooding to loss of power. This hurricane season, like the many o...

The healthcare industry operates in its own separate world, and therefore, it has its own rules, regulations, and needs. There are many life and death situat...

Switching to VOIP phones is something that every business already functioning on high-speed internet should consider. From the cost to the scalability to the...

In a business environment that is constantly changing, it is important that your business is able to take steps that will allow it to stay ahead of the trend...

In the current business climate, every office-based company is faced with an important decision: stick with physical landlines or upgrade to VOIP internet ph...

2017 is now in our rearview mirror and we have welcomed 2018 with open arms. How many resolutions did you make for 2018? If you made resolutions for your per...

Have you been searching for a new business phone system lately? If you have, we can imagine that your brain is probably spinning around all the options that ...

When people think about corporate customer service, they might imagine rows of cubicles, with employees answering phone calls and combing through client acco...

A business phone system should be equipped with a variety of features that will allow you to be as effective and productive as possible. Your business phone ...

Modern VoIP Technology The Age of Information has allowed people to communicate using very creative and efficient new methods. Now, Voice over Internet Proto...

No one can deny that technology has had an incredible impact on business communication. There is also no denying the fact that technology has also had a huge...

Welcome back to the second half of this two-part article on optimizing your business VOIP system. For the last few years, businesses across the globe have be...

For most businesses, making the switch to VOIP is a no-brainer. Between the flexibility, software integration, and the significantly lower account and per-li...

Running a customer service call center has been a necessary evil in the business world for over four decades. While the quality of customer service has skyro...

If you have been running a business location for any length of time, you're probably aware of just how much trouble it is to set up your office phones with a...

Whether you have an entire call center or a few secretaries manning the phones, telephone customer service is one of the most important functions a modern co...

Welcome back! In case you weren't aware, this is the second half of our two-part article on what VOIP can do for field service businesses including everyone ...