3cx Phone System Support
We fully support 3CX phone systems and proudly serve organizations in the Columbia, SC and surrounding areas. IronLogix can deploy a modern 3CX telephone system tailored specifically to your needs.
Your Extension Anywhere
Deskphone, Smartphone, or Computer - your system extension can be wherever you are.
Whether you operate a local office, have teleworkers, or manage a call center or hotel, we have budget conscious solutions to meet your needs.
About 3CX
3CX’s integrated web conferencing solution allows users to host web meetings from anywhere.
3CX easily converts voicemail to email and sends inbound faxes directly to your inbox all without having to purchase additional software.
Control your extension and manage your call flow using 3CX's powerful Webclient. View the status and interact with your colleagues using 3CX's presence and text chat functionality. 3CX's award winning platform is feature rich - see more.
Unified Communications Built-in
3CX is an open-standard, software based phone system with feature-rich Unified Communications functionality included.
3CX's extremely affordable pricing is based on simultaneous calls and not on the number of extensions, users, or complex feature by feature licensing. Simply select the edition that includes the features you are looking for and let us help you do the rest!
Hotel Centric Features
3CX integrates with many PMS systems to make guest interactions seamless and professional.
Display guest names on reception, room server, and management phones. Provide wake up calls, check in/out or set DND. Allow housekeeping to set room status right from the phone and more.
Call Center Features & Management
3CX Pro & Enterprise editions include powerful call center management features such as wallboard, call queuing, in-depth reporting and more!
Monitor and manage your agents with barge, listen, and whisper functionality. Track in real-time and review reports on critical call statistics such as queue length, SLA, Callbacks, agent performance metrics and much more.
Why IronLogix?
There are many 3CX partners but IronLogix knows that your phone system should be the gateway to a great customer service experience. We offer complete turn-key and fully customized implementations that will exceed your expectations.
Our experienced, certified, staff has the knowledge and expertise to deliver efficient and productive interactions so that your callers don't experience endless loops of automated options when all they want to do is talk to someone.
The IronLogix ongoing support experience is unparalleled. Whether you are looking for a new phone system or just need someone to support your existing 3CX system, talk to us.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Call us at (803) 459-5672 or complete the form below and we'll help in any way we can.
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