E911 call flow & Compliance Services
Serving Columbia, SC
We are equipped to support companies configure E911 VoIP services, E911 call flow, through our E911 compliance services, due to Kari's Law & Ray Baum Act measures. Our E911 VoIP services can help your business successfully understand and implement these configurations to ensure your phones are E911 compliant!
About Kari's Law & Ray Baum Act & the need for E911 call flow
These mandates, effective February 17th, 2020, are in place to ensure callers in all public locations using a multi-line telephone system (MLTS) are able to immediately dial 911 to reach emergency responders.
This may sound obvious, however many businesses with an MLTS in place often have additional digits or extensions to dial in order to place an outbound call- such as 'dial 9, then the number'.
Kari's Law & Ray Baum Act state that all MLTS need to enable callers to simply dial '911' with no additional digits or measures. Furthermore, companies must also provide basic location information to both a dispatch officer and to a central location on the business premises, usually the main office.
Ensuring 911 calls can easily take place and the critical location information is accessible to multiple parties will help ensure the safety of individuals in need of emergency response and the effectiveness of emergency services.
Our E911 Compliance Services Can Help Your Business
Understanding government mandates and compliance regulations can be difficult to navigate, especially in the early stages of these updates becoming effective.
Ironlogix is a longstanding VoIP provider with deep experience configuring custom rules, settings, and call routing procedures that can help your business meet E911 compliance regulations with ease.
If you are unsure whether your business needs an E911 call flow, or you simply don't know where to start- reach out to our team of E911 VoIP services professionals for support.
Get in touch with our E911 Compliance Services team today!
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