Serving SMBs in and around Columbia, SC.
The phone system setup is a key factor in keeping communication on point with your customers, employees, and community. A VoIP solution can help support immense operational growth for small and medium-sized businesses.
Small business VoIP telephone systems can do so much more than make & take calls - these systems integrate with your back-end applications and increase your team's productivity. Having an organized method to communicate and track customer interactions drives satisfaction.
IronLogix specializes in delivering happy.
You can buy a phone system from any provider, but we have years of experience helping SMBs install and configure their unique phone systems.
IronLogix offers complete turn-key, fully tailored implementations that will exceed your expectations and back all that up with our amazing ongoing 24/7 support. Our experienced, certified, support and implementation team is composed of in-house tech-savvy employees that work exclusively for us.
We offer small business VoIP installation services to companies in the Columbia, SC. Our small business VoIP systems can significantly increase your communication efficiency. We have the experience to deliver the best VoIP services for your SMB and perform a superior small business VoIP installation.
Deskphone, Smartphone, or Computer - your system extension can be wherever you are.
Whether you operate a local office, have teleworkers, or manage a call center or hotel, we have budget concious solutions to meet your needs.
Small Business VoIP telephones are software-based systems with feature-rich communications functionality.
A VoIP system can help you host virtual meetings from anywhere, convert voicemails to emails to store and review, text chat, and effectively manage and route your call flow.
CALL CENTER MANAGEMENT
We are premier partners with top VoIP vendors, offering cutting edge features including powerful call center management: wallboard, call queuing, in-depth reporting and more!
Monitor and manage your agents with barge, listen, and whisper functionality. Track in real-time and review reports on critical call statistics such as queue length, SLA, Callbacks, agent performance metrics and much more.
Our preferred VoIP system, 3CX integrates with many PMS systems to make guest interactions seamless and professional.
Display guest names on reception, room server, and management phones. Provide wake up calls, check in/out or set DND. Allow housekeeping to set room status right from the phone and much more.
3CX IS OUR VENDOR OF CHOICE
Some of the largest companies in the world use 3CX. Whether you are a small business or large enterprise, IronLogix can specifically tailor an extremely affordable 3CX solution for your organization.
We put solutions together that work for both you and your customers. If you are looking to improve your productivity and reduce cost, IronLogix can leverage a 3CX system to help get you there.