810 Dutch Square Blvd; Suite 103; Columbia, SC 29210  -  803.454.6255

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© 2019 by IronLogix, LLC.  All rights reserved. Coverage Area

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telephone system

Hosted or on-premise, we can deploy a fully customized solution tailored specifically for you.

ALREADY OWN 3CX?

WHY IRONLOGIX

Your phone system & call flow setup is one of the primary components in setting the tone for what should be a great customer service experience.
 
3CX can do so much more than make & take calls - it's a feature rich platform that can integrate with your back-end applications and increase your team's productivity.  Productive employees are happy.  Efficient operations and high customer satisfaction mean management and customers are happy.
IronLogix specializes in delivering happy.
You can buy a phone system from any partner, but here is a secret:  there's no such thing as a bad 3CX phone system - there are only bad implementations that are the result of misunderstandings, poor assumptions, and lack of expertise.
IronLogix offers complete turn-key, fully tailored implementations that will exceed your expectations and back all that up with our amazing ongoing 24/7 support.  Our experienced, certified, support and implementation team is based out of South Carolina by employees that work exclusively for us.  South Carolina may be our home, but we have implemented and support systems all over the United States.  Whether you are looking for a new phone system or just need a trusted partner to support your existing 3CX system, we can help.

TESTIMONIALS

"Oh my God, I love the 3CX Reporting!"

— Angela Grant, Manager

"Extremely pleased with the voice services provided by IronLogix."

— Suzanne Young, Administrator

"Best customer support I have ever dealt with!  Always courteous and knowledgeable!"

— Christina Kelly, CPA

"We are thrilled with the phone system, by the way."

— Charles Toole, AICP, LEED AP

EXTENSION ANYWHERE

Deskphone, Smartphone, or Computer - your system extension can be wherever you are. 
Whether you operate a local office, have teleworkers, or manage a call center or hotel, we have budget conscious solutions to meet your needs.

ABOUT 3CX

3CX is an open-standard, software based phone system with feature-rich Unified Communications functionality included.
3CX's extremely affordable pricing is based on simultaneous calls and not on the number of extensions, users, or complex feature by feature licensing.  Simply select the edition that includes the features you are looking for and let us help you do the rest!

UNIFIED COMMUNICATIONS BUILT-IN

3CX’s integrated web conferencing solution allows users to host web meetings from anywhere.
3CX Web Conferencing
3CX easily converts voicemail to email and sends inbound faxes directly to your inbox all without having to purchase additional software.
3CX Webclient and Presence Mangement
Control your extension and manage your call flow using 3CX's powerful Webclient.  View the status and interact with your colleagues using 3CX's presence and text chat functionality.  3CX's award winning platform is feature rich - see more.

CRM INTEGRATION

3CX integrates with many popular CRM & office applications and includes a scripting interface to connect others. 
Launch calls from your CRM or get screen-pops from inbound callers and much more!

HOTEL FEATURES

3CX integrates with many PMS systems to make guest interactions seamless and professional.
Display guest names on reception, room server, and management phones.  Provide wake up calls, check in/out or set DND. Allow housekeeping to set room status right from the phone and much more.

CALL CENTER MANAGEMENT

3CX Pro & Enterprise editions include powerful call center management features such as wallboard, call queuing, in-depth reporting and more!
3CX Wallboard
3CX Call Control
Monitor and manage your agents with barge, listen, and whisper functionality.  Track in real-time and review reports on critical call statistics such as queue length, SLA, Callbacks, agent performance metrics and much more.

VENDOR PARTNERS

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COMPANIES USING 3CX

Some of the largest companies in the world use 3CX.  Whether you are a small business or large enterprise, IronLogix can specifically tailor an extremely affordable 3CX solution for your organization.
We put solutions together that work for both you and your customers.  If you are looking to improve your productivity and reduce cost, IronLogix can leverage a 3CX system to help get you there.