In a recent post, we looked into just a few of the reasons why businesses choose to outsource their IT departments to a managed IT service provider. The primary reason many companies decide to make this switch is due to the fact that outsourcing saves them money while simultaneously freeing up internal resources that can be redirected to their core business. However, there are a variety of other benefits IT service management can provide that has led to its growing popularity in recent years. If you have found yourself struggling to maintain your in-house IT department, or you are simply curious about whether outsourcing may be right for your company, here are a few additional reasons why you should consider outsourcing your company's IT needs to a managed service provider.
Scale Services as Needed
For growing businesses, one of the primary advantages that managed IT services can provide is that it allows these companies to easily scale the services they receive as needed. One of the challenges growing businesses face is keeping up with their IT needs during times of expansion, as it can be difficult for an in-house department to quickly meet a growing demand. For in-house IT departments with minimal resources, bringing on extra personnel and expanding IT services can be extremely time-consuming. Instead of fighting to maintain an in-house IT department that continually struggles to meet your needs, consider switching to a managed service provider. With an outsourced IT provider, scaling your services to meet the needs of your growing business will be as simple as adjusting your service plan, ensuring you are always receiving the IT support your business needs during this phase of expansion.
Gain Access to The Latest Technology
As we previously mentioned, the IT resources can be strained at a small or growing company. This can make it difficult for these IT departments to stay on top of the latest developments in the IT service industry. Either due to a lack of financial resources or due to insufficient personnel, it can take months for an in-house IT department to research and implement the latest technological innovations. Alternatively, IT service providers have vast resources, which allows them to constantly research and implement the latest IT innovations helping to ensure the safety and efficiency of your business. In fact, customers often benefit from the fact that managed service providers are often vying to provide the best services to customers in an effort to attract new business, which means that managed service providers are always looking for new ways to improve the services you receive.
Quick, Reliable Services
An additional benefit of the greater resources available to managed service providers is the fact that IT service providers can immediately respond in the event that your company encounters a systems failure or a security breach. While an in-house team would likely struggle to react quickly in such a situation (due to the fact that their resources would be stretched thin), a managed service provider will have the people and strategies in place to quickly help you in any situation. You will likely find that you have access to better, more reliable services after outsourcing your IT department.
Benefit From Highly Experienced Technicians
One of the greatest difficulties business owners face when managing an in-house IT department is attempting to staff IT personnel. Unless you have experience in IT yourself, it can be difficult to vet applicants to find the most experienced IT professionals to work at your company. However, managed service providers have the expertise necessary to find only the most experienced professionals in the IT field. When you partner with a managed service provider you will never have to worry about the skills of the technicians you work with. Everyone you encounter will have the knowledge, experience, and training that will allow them to handle all of your IT needs.